ShopForCars Company carries out the return and exchange of goods of proper quality in accordance with the Law"On Protection of Consumer Rights".
Return and exchange periods
Return and exchange of goods is possible within14 days after the buyer receives the goods.
Return delivery goods is carried out at the expense of the buyer.
Return conditions for goods of proper quality
We will exchange the goods or return the money within 14 days in accordance with Art. 9 of the Law of Ukraine "On Protection of Consumer Rights".
According to the Law "On Protection of Consumer Rights", a company may refuse to exchange or return goods of proper quality to a consumer if they fall into the categories specified in the current List of non-food goods of proper quality that are not subject to return and exchange.
Please check the goods upon receipt for compliance with the declared characteristics, appearance, absence of mechanical damage. If you notice a discrepancy, contact the contact center operator. After receiving the claim regarding the appearance, as well as the presence of mechanical damage, will not be accepted.
Important aspects of a simple return of goods:
- There should be no signs of use on the product;
- The factory packaging must be intact, so unpack carefully and gently;
- All documentation accompanying the product (label, operating instructions) must be intact;
- The returned goods must not be covered with tape to avoid damage packaging.
Questions related to returns
If the product does not suit you, be sure to contact us by phone to explain in detail what exactly did not suit you. Return of goods at the expense of the company is carried out when the mistake occurred due to our fault. The address with the details for sending will be sent to you by SMS.
How does the refund work?
First, we check the returned goods to make sure that they have not been used and the integrity of the packaging is not broken. If everything is normal after a thorough inspection, the funds are returned to your bank card within 3 working days, or the goods are exchanged at the customer's request.
